Outline when United provides refunds (e.g., schedule changes, 24-hour window, refundable fares) and how to request them.

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United Airlines may offer refunds in the following situations:

·         You cancel within 24 hours of booking.

·         You purchased a refundable ticket.

·         Your flight was canceled by United or had a major schedule change.

·         You booked using miles (these are usually returned).

For help processing a refund, call their support at 877-297-0699 or initiate a refund request via United’s refund form