Coinbase Account Restricted? Here’s What You Need to Know (and How to Fix It)

[kevin peter]

If you need immediate help, you can contact Coinbase support directly at +1-855-574-4551 to speak with a representative.

What Does “Coinbase Account Restricted” Mean?

When your Coinbase account is restricted, it means some features—like buying, selling, sending, or withdrawing crypto—are temporarily or permanently disabled. It doesn’t necessarily mean your funds are lost, but it does indicate that your account is under review or has been blocked due to policy concerns.

Why Did Coinbase Restrict My Account?

Here are the most common reasons Coinbase may restrict an account:

1. Failed Identity Verification
   Coinbase is required to follow strict identity verification regulations. If your submitted ID is expired, blurry, or doesn't match the information on your account, your account may be restricted.

2. Suspicious Activity Detected
   Logging in from new devices, unusual locations, large transactions, or using VPNs can trigger Coinbase's fraud prevention systems, which may result in account restrictions.

3. Bank or Payment Issues
   If you request a chargeback, have a failed bank transaction, or your payment is flagged by your financial institution, Coinbase may restrict your account until the issue is resolved.

4. Violation of Terms of Use
   Engaging in prohibited activities like money laundering, fraud, or gambling can lead to restrictions or permanent bans.

5. Multiple Accounts
   Coinbase allows only one personal account per individual. Creating multiple accounts—even unintentionally—can result in restrictions.

How to Fix a Restricted Coinbase Account

Here are the steps you can take to fix your account:

Step 1: Check Your Email
Coinbase typically sends an email explaining the reason for the restriction. Follow the instructions provided in the message carefully.

Step 2: Log in and Check Your Dashboard
After logging in, your Coinbase dashboard may show alerts or steps you need to complete, such as document uploads or verification.

Step 3: Submit Required Documents
You may need to upload a valid government-issued ID, a selfie for identity confirmation, and proof of address such as a utility bill or bank statement. Ensure your documents are clear and match your account details.

Step 4: Contact Coinbase Support
If you're still unable to access your account after following all instructions, reach out to Coinbase Support by calling +1-855-574-4551. Be polite, explain your situation clearly, and reference any support ticket numbers if applicable.

How Long Does It Take to Unlock a Coinbase Account?

The time it takes to resolve a restricted account depends on the issue:

• Identity verification issues are usually resolved within 24 to 72 hours

• Payment or banking issues may take three to seven business days

• Cases under fraud review or legal investigation may take longer, even several weeks in rare cases

How to Prevent Future Restrictions

To avoid future restrictions on your Coinbase account:

• Complete your identity verification early

• Use the same device and network consistently

• Avoid using VPNs or location spoofing tools

• Never open more than one account

• Avoid disputes or chargebacks unless absolutely necessary

• Follow all Coinbase terms and policies

Final Thoughts

Having your Coinbase account restricted can be frustrating, especially if you have funds in your wallet. Fortunately, most restrictions are temporary and can be resolved by verifying your identity, addressing payment issues, or contacting support. Take the right steps, remain patient, and follow the proper process to regain access.